Privacy Policy

Effective Date: March 22, 2026

Last Updated: June 13, 2026

Version: 2.2


Summary
ArkCore collects only the data necessary to operate the Service — such as Discord IDs, server settings, and usage logs. We do not store message content, sell your data, or share it with third parties without a valid reason. You may request access, correction, or deletion of your data at any time by contacting us. We employ standard security practices and rely on trusted third-party providers including Discord. For GDPR-specific rights and procedures, please see our GDPR Policy. For copyright and IP matters, see our Copyright Notice and DMCA Policy.


1. Introduction

ArkBotLabs ("we," "us," or "our") is committed to handling your data with transparency and care. ArkCore is a product developed and operated under the ArkBotLabs brand, a brand under ArkBotLabs.

This Privacy Policy explains what information ArkCore (the "Service") collects, why it is collected, how it is used, and how it is protected. It applies to all users who interact with ArkCore across any Discord server in which the Service is active, including server owners and administrators.

By using ArkCore, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. What We Collect

We collect only the data that is strictly necessary to deliver and maintain the Service. Data is collected automatically as a result of your interaction with ArkCore or through configuration by server administrators.

Data Type Description
Discord User IDs Unique numerical identifiers assigned by Discord to individual user accounts
Server (Guild) IDs Unique identifiers for servers where ArkCore is installed
Channel and Role IDs Identifiers used to enable feature-specific functionality and direct bot output
Server Configuration Data Custom settings, feature toggles, automation rules, and preferences set by administrators
Moderation Logs Records of moderation actions such as warnings, mutes, and bans
Command Usage Data Records of commands invoked, including command type, timestamp, and associated server or user context, used for functionality and improvement purposes
Diagnostic and Analytics Information Aggregated or anonymised data related to bot performance, error rates, feature usage, and system health

Message Content

We do not store message content permanently.

Message content is accessed only when strictly necessary for the operation of specific features:

  • AI Features — Processing user inputs to generate contextual responses
  • Moderation Systems — Scanning messages against configured content filters
  • Command Execution — Parsing commands and their arguments

Unless required for moderation logging as configured by a server administrator, message content is processed transiently and is not retained after the operation is complete.

What We Do Not Collect

ArkBotLabs does not collect:

  • Passwords, tokens, or account credentials
  • Private or direct messages between users
  • Voice communications
  • Sensitive personal data such as health, biometric, religion, or ethnicity

Payment Information

ArkCore does not directly collect or store payment information.

If premium features or paid services are introduced, payments may be processed through third-party providers, which handle payment data in accordance with their own privacy policies.

3. How We Use Your Data

All data collected by ArkCore is used solely to operate and improve the Service.

Purpose Description
Service Delivery Enabling core features including moderation, utilities, and AI
Configuration Management Storing and applying server-specific configuration preferences
Performance & Reliability Monitoring, diagnosing, and resolving technical issues
Abuse Prevention Detecting and mitigating spam, exploitation, and policy violations
Feature Development Generating aggregated, anonymised usage statistics to inform improvements
Security Protecting the integrity of the Service and its users
Legal Compliance Meeting obligations under applicable laws

We do not use your data for advertising, profiling, or any purpose not listed above. We do not sell, rent, or trade any collected data to third parties for commercial or marketing purposes.

4. Data Storage and Retention

All data is stored on secured infrastructure operated by ArkBotLabs or trusted third-party hosting providers. Data is retained only for as long as necessary to fulfill the purpose for which it was collected.

Data Type Retention Period
Server Configuration Data Retained while ArkCore is active in a server; deleted within 30 days of removal or upon request
Moderation Logs Up to 12 months from the date of the action, or until deletion is requested, subject to server administrator configuration
AI Interaction Data Processed transiently; not retained after the session concludes
Command Usage & Diagnostic Data Rolling 90-day period, after which data is purged or fully anonymised

In limited circumstances, data may be retained beyond these periods where required by law, for the resolution of disputes, or for fraud prevention purposes. You may request earlier deletion of your data at any time by contacting us.

5. Data Sharing

ArkBotLabs does not sell, rent, lease, or trade your personal data to any third party.

Data may be shared only in the following circumstances:

  • Service Providers — With trusted vendors such as hosting providers and AI model providers, who are contractually bound to process data solely on our behalf and are not permitted to use your data for their own purposes
  • Legal Obligations — Where required by applicable law, regulation, or court order
  • Safety and Rights — Where necessary to investigate fraud, prevent illegal activity, or protect the rights and safety of users or ArkBotLabs
  • Business Transfers — In the event of a merger or acquisition, data may transfer as part of that transaction. Affected users will be notified where reasonably possible

We do not integrate with advertising networks, analytics resellers, or data brokers.

6. Your Rights

All users of ArkCore have the following rights regarding their personal data:

  • Right to Access — Request a copy of the data we hold about you
  • Right to Correction — Request that inaccurate or incomplete data be corrected
  • Right to Deletion — Request deletion of your personal data, subject to legal retention requirements
  • Right to Restriction — Request that we limit processing of your data in certain circumstances
  • Right to Object — Object to processing based on our legitimate interests
  • Right to Data Portability — Request a structured, machine-readable copy of your data where technically feasible

To exercise any of these rights, please contact us using the details in Section 12. We aim to acknowledge all requests within 5 business days.

7. GDPR and Regional Compliance

ArkBotLabs is committed to compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA) and the United Kingdom.

Our lawful bases for processing data include:

  • Contract performance (Article 6(1)(b)) — Processing necessary to deliver the Services you have requested
  • Legitimate interests (Article 6(1)(f)) — Processing necessary for maintaining service security, diagnosing performance issues, preventing abuse, and improving our products
  • Legal obligation (Article 6(1)(c)) — Processing required to comply with applicable law

For full details of our GDPR-specific commitments, data subject rights procedures, international data transfers, and supervisory authority information, please refer to our dedicated GDPR Policy.

8. Security

ArkBotLabs employs commercially reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted data transmission using industry-standard protocols (TLS/HTTPS)
  • Access controls limiting data access to authorized personnel only
  • Regular security reviews and infrastructure assessments
  • Incident response procedures in the event of a suspected breach

Please note: No method of data transmission or storage is entirely secure. While we take every reasonable precaution, ArkBotLabs cannot guarantee absolute security. By using the Service, you acknowledge this inherent risk.

In the event of a confirmed data breach that poses a risk to affected users, we will notify those users without undue delay in accordance with applicable legal obligations.

9. Children's Privacy

ArkCore is not directed at, nor intended for use by, individuals under the age of 13.

ArkBotLabs does not knowingly collect personal data from children under 13. If we become aware that such data has been inadvertently collected, we will take immediate steps to delete it. If you are a parent or guardian and believe your child has used ArkCore without your consent, please contact us immediately.

10. Third-Party Services

ArkCore relies on third-party services to deliver certain functionality. Each provider operates under its own privacy policy and data practices. ArkBotLabs is not responsible for the data handling of any third-party service.

Service Provider Purpose
Discord API Discord Inc. Core platform integration
Hosting Infrastructure Third-party cloud provider Data storage and service availability
AI Model Services Third-party AI provider(s) Natural language processing and generation

Your use of ArkCore through Discord is also subject to Discord's Privacy Policy, which is independent of this policy. We encourage all users to review the privacy policies of these providers independently.

11. Changes to This Policy

ArkBotLabs reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or Service features.

When material changes are made:

  • The "Last Updated" date at the top of this document will be revised
  • For significant changes, we will endeavor to provide notice through our support server or website

Your continued use of ArkCore after any changes take effect constitutes your acceptance of the revised policy. We recommend reviewing this policy periodically.

12. Contact

For privacy-related inquiries, to exercise your data rights, or to submit a data access or deletion request, please contact ArkBotLabs through any of the following channels:

Platform Link
Website arkcore.arkdevlabs.com
Support Server discord.gg/dYkjrGRCKS
Email [email protected]
Legal / DMCA [email protected]

When submitting a request, please include your Discord User ID, a description of your request, and sufficient information to verify your identity. We aim to acknowledge all requests within 5 business days. For GDPR requests, we will respond within 30 days.


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